Privacy Policy

This Privacy Policy was last updated on June 2026. It explains how SMILE FOR PET LLC
(“Smile4Pet”, “we”, “us”, or “our”) collects,
uses, stores, and protects information when you visit smile4pet.com,
submit a form, request an appointment, communicate with us, or use our services.

1. Introduction

This Privacy Policy applies to information collected through our website, booking forms, email, text messages,
phone calls, payment links, appointment communications, and other business interactions with Smile4Pet. It should
be read together with our
Website Terms and Conditions
and our
Appointment Booking Terms and Conditions.

By using our website, submitting information, or requesting an appointment, you acknowledge that we may collect and
use information as described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Contact information, such as your name, email address, phone number, service address, and billing details.
Appointment information, such as requested date, time, location, number of pets, appointment type, and scheduling communications.
Pet information, such as pet name, species, breed, age, weight, temperament, oral condition, vaccination status, health history, behavior history, medications, and veterinarian information.
Records you provide, including vaccination records, photographs, intake forms, consent forms, emails, text messages, and other documents related to your pet or appointment.
Payment-related information, such as invoice status, transaction confirmation, payment method type, and payment processor records. We do not intentionally store full credit or debit card numbers on our own website systems.
Website and device information, such as IP address, browser type, device type, pages visited, referral source, approximate location, and cookie or tracking preferences.

3. How We Use Information

We use information for legitimate business and operational purposes, including to:

Respond to questions and appointment requests.
Review whether a pet may be a candidate for our anesthesia-free oral hygiene service.
Schedule, confirm, perform, bill, and follow up on appointments.
Request vaccination records, gum photos, intake information, or service-related details.
Communicate by email, phone, text message, payment links, appointment reminders, and service updates.
Maintain internal business records, service records, customer records, and safety documentation.
Improve our website, forms, scheduling process, client communication, and service quality.
Protect Smile4Pet, our staff, clients, partner facilities, pets, and the public.
Comply with legal, tax, accounting, insurance, consumer-protection, payment-processing, and recordkeeping obligations.

4. Booking, Health, and Pet Information

Because Smile4Pet provides pet oral hygiene services, we may request information about your pet’s vaccination status,
oral condition, medical history, behavioral history, medications, prior dental care, veterinarian, and other details
relevant to appointment review and service safety.

We use this information to evaluate the appointment request, communicate with you, document service history, and help
our technician decide whether the service can be safely attempted. We do not use this information to diagnose, treat,
or manage veterinary medical conditions.

5. Photos and Service Records

Smile4Pet may request or take photographs of your pet’s teeth, gums, mouth, or visible oral condition for booking
review, candidacy review, service records, before-and-after comparison, quality control, technician documentation,
and client communication.

We will not intentionally use photographs that clearly identify you, your home, your private personal information,
or your exact address for public marketing without additional permission. We may use non-identifying service photos
for internal training, documentation, quality review, or operational purposes.

6. Cookies and Tracking

Our website may use cookies, pixels, local storage, analytics tools, embedded content, security tools, form tools,
and similar technologies. These technologies may help the website function, remember preferences, measure website
performance, support security, improve user experience, and understand how visitors interact with the site.

Smile4Pet uses the Complianz GDPR/CCPA Cookie Consent plugin to help manage cookie notices, consent
preferences, and cookie-related disclosures on our WordPress website. Where a cookie banner or cookie settings panel
is available, you may use it to manage your cookie preferences.

Some cookies are necessary for website functionality and security. Other cookies, such as analytics or marketing
cookies, may be subject to your consent or browser settings depending on applicable law and your location. You can
also adjust cookie settings through your browser, but blocking some cookies may affect website functionality.

7. Third-Party Services

We use third-party service providers to operate our website and business. These may include WordPress plugins,
website hosting, form tools, email platforms, customer-management systems, scheduling tools, payment processors,
cloud storage, analytics tools, security tools, map tools, and communication platforms.

These providers may process information on our behalf or receive limited information needed to provide their services.
Their use of information is governed by their own terms and privacy policies. Smile4Pet is not responsible for websites,
platforms, or services that we do not control.

8. Communications

By contacting Smile4Pet, submitting a form, or requesting an appointment, you agree that we may contact you by email,
phone, text message, payment link, appointment reminder, or other reasonable method regarding your inquiry, booking,
vaccination records, pet photos, payment, appointment status, follow-up, or service-related matters.

Smile4Pet uses ordinary text messaging to communicate with clients. We may also use third-party systems, including
scheduling, payment, and email platforms, to send transactional communications such as confirmations, reminders,
invoices, receipts, or payment links. If you no longer wish to receive ordinary text messages directly from Smile4Pet,
please tell us by replying to our message or contacting us at
info@smile4pet.com or (929) 456-1020.

Marketing communications, where used, may be sent only where permitted by law and may be stopped by contacting us or
using any unsubscribe method provided in the message.

9. Payments

Payment information may be processed by third-party payment providers. We may receive limited payment-related details,
such as transaction status, payment method type, invoice status, and confirmation of payment. We do not intentionally
store full credit or debit card numbers on our own website systems.

Payment providers may collect and process information according to their own terms, privacy policies, fraud-prevention
procedures, and legal obligations.

We may share information only as reasonably necessary for business, legal, safety, or service-related purposes, including:

With Smile4Pet staff, technicians, contractors, and service providers who need the information to perform their work.
With payment processors, scheduling tools, email platforms, website tools, cloud storage, and customer-management systems.
With veterinary clinics, partner facilities, or pet care businesses when needed for a clinic or partner-facility appointment.
With your veterinarian or emergency veterinary provider if you ask us to do so or if we reasonably believe it is necessary for pet safety.
With legal, accounting, insurance, collections, or professional advisors when reasonably necessary.
When required by law, court order, government request, fraud-prevention need, safety concern, or dispute resolution.

We do not sell your personal information. We do not knowingly share personal information for cross-context behavioral
advertising in the way that term is used under some U.S. state privacy laws. If our practices change, we will update
this Privacy Policy and provide any legally required notice or choice.

11. Retention and Security

We retain booking records, service records, payment records, communications, photographs, vaccination records, consent
records, and related information for as long as reasonably necessary to provide services, maintain business records,
comply with legal obligations, resolve disputes, support insurance or accounting needs, prevent fraud, and protect the
rights and safety of Smile4Pet, our staff, our clients, partner facilities, and pets.

We use reasonable administrative, technical, and organizational safeguards appropriate for a small service business.
No website, email system, text message system, cloud platform, or internet transmission is completely secure. You should
avoid sending highly sensitive information unless it is necessary for your appointment or requested by Smile4Pet.

12. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information associated with your booking
or website interaction. Some information may need to be retained where permitted or required by law, including for business
records, tax records, payment records, insurance, dispute resolution, fraud prevention, safety documentation, or legal compliance.

Depending on where you live, you may have additional privacy rights under applicable state, federal, or international law.
We will review privacy requests in good faith and respond as required by applicable law. To make a request, contact us at
info@smile4pet.com.

13. Children’s Privacy

Our website and services are intended for adults who are able to request information, book appointments, and make decisions
for a pet. We do not knowingly collect personal information directly from children under 13. If you believe a child has
submitted personal information to us without appropriate permission, please contact us so we can review the matter.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will be posted on this page. Changes take
effect when posted unless otherwise stated. Continued use of our website or services after changes are posted means you
acknowledge the updated Privacy Policy.

Contact Us

Questions about this Privacy Policy or privacy-related requests? Please contact us:

SMILE FOR PET LLC
Email: info@smile4pet.com
Phone/Text: (929) 456-1020
Website: smile4pet.com